Gaya APA

TJIPTONO, Fandy. (1995). Total quality management . Yogyakarta: ANDI.

Gaya Chicago

TJIPTONO, Fandy. Total quality management. Yogyakarta: ANDI, 1995. Text.

Gaya MLA

TJIPTONO, Fandy. Total quality management. Yogyakarta: ANDI, 1995. Text.

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TJIPTONO, Fandy. Total quality management. Yogyakarta: ANDI, 1995. Print.